Return Policy

At Nuodichip, we strive to provide our customers with high-quality products and exceptional customer service. If you’re not completely satisfied with your purchase, we offer a flexible and fair return policy to make things right.

Here’s how our return policy works:

1. Timeframe: If you need to return an item, please contact us within [insert number of days after purchase] days of receiving your order. We’ll be happy to help you with the return process.

2. Eligible Items: To be eligible for a return, items must be in new and unused condition, with all original packaging and accessories included. Some items, such as custom or special-order items, may not be eligible for return. If you’re not sure whether an item is eligible, please contact us for more information.

3. Return Process: To initiate a return, please contact us to obtain a return merchandise authorization (RMA) number. Please include this RMA number with your returned item, along with a note explaining the reason for the return. Returns will not be accepted without an RMA number.

4. Refunds: Once we receive your returned item, we’ll inspect it to ensure that it meets the criteria outlined above. If the item is in new and unused condition, we’ll issue a refund for the purchase price, less any shipping and handling fees. Refunds will be issued in the original form of payment.

5. Shipping Costs: Unless the return is a result of our error, shipping costs for returns are the responsibility of the customer. We recommend using a trackable shipping method and purchasing shipping insurance, as we cannot be responsible for lost or damaged items during transit.

We hope that you’ll be happy with your purchase from Nuodichip, but if you need to return an item, we’re here to help. If you have any questions about our return policy, please don’t hesitate to contact us.